All Russian Radiant products come with a Lifetime Guarantee. This includes excessive wear, breakage, or loss of a stone.
A certificate of guarantee should be included in each order. If not, please contact us immediately with your order number so that we can get a certificate mailed or emailed to you as soon as possible.
Be sure to keep your receipt and a copy of the guarantee where you can find them. We cannot honor the guarantee without receiving a copy of both your receipt and the Lifetime Guarantee slip.While we gladly replace items under our guarantee and exchange items that are not the right size, we do not accept returns. Items returned without a specific return authorization will be considered as unsolicited mail.